Frequently Asked Questions
Everything you need to know about your Rodarte experience.
When will my order ship?
Standard orders are processed within 3-5 business days. For pre-order items, please refer to the specific shipping window noted on the product page.
What is your return policy?
We accept returns on full-price items within 14 days of delivery, provided they are in original condition with all tags attached. Please note that all sale items and custom orders are final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location.
How do I determine my size?
Rodarte follows standard US sizing. A detailed size guide is available on each product page to help you find the perfect fit for our ready-to-wear collections.
Can I modify or cancel my order?
Once an order has been placed, we are unable to make modifications. If you need to cancel an order, please contact customer service immediately, though we cannot guarantee cancellation once processing has begun.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure checkout experience.